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Hi, I'm Catherine Golladay. I'm the managing director and head of workplace financial services. I've been here 25 years, and I have enjoyed every single one of them. At Schwab Retirement Plan Services, we serve employers and their employees, helping them prepare for retirement. It's a wonderful place to work. You get to see firsthand the changes that you're making in someone's life. It's so rewarding. We see things through clients' eyes. We put them really at the center of everything we do, innovating on their behalf and serving their needs, and we get to have a lot of fun along the way.

We are completely committed because we know how important it is to help plan sponsors and the consultants that serve them, just make the best retirement plan that they can and helping them solve their problems. Consultants can expect that we are going to deliver exceptional service to their clients. It's really how we show up every day, with a service heart and just a willingness to go the extra mile. What a powerful feeling to know that you're helping people and their family as they're thinking about preparing for retirement. It's a humbling experience, but it's so gratifying. We are committed and passionate about the people that we serve.